What's VoIP?

VoIP (or Voice over Internet Protocol) is a great new way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. SIP converts your phone calls into data that zips through your high-speed Internet connection similar to an email. It comes out the other end just like a regular phone call.

Your callers will never be able to tell the difference with VoIP as it sounds just like a regular phone call, if not better.

What can VoIP do for you?

The big advantage with Sip Telcom's VoIP service is that you can call anywhere, anytime for less money. Using your Internet connection instead of your phone line is less-expensive. You'll also have more features available to you such as Call Waiting, Call Forwarding, Caller ID with Name, Voicemail Plus, 3-Way Calling, and More! We have great international rates too, so you can call anywhere in the world for less.

What's Broadband?

Broadband is high-speed Internet access such as through a Cable or DSL modem. It gives you a continuous connection to the Internet at speeds much faster than dial-up. You need a broadband connection to use SIP so that you get high quality audio for all your calls.

What's Ethernet?

Ethernet is the most common type of network, mainly because it's quick and relatively inexpensive. It uses the same cable as your Pay TV connection (although you don't have to use Pay TV to get a cable connection). Ethernet is the fastest and most stable of the home networking options. Due to the speed and stability, VoIP requires this type of connection. An Ethernet connection looks like a wider version of a phone cable.

About ADSL Internet

ADSL Internet uses a DSL modem and connects through your standard phone line at speeds much faster than dial-up. An ADSL connection does not interfere with your telephone conversations as dial-up does and does not generally require any additional wiring. A typical ADSL Internet connection might have 128 Kbps of upload and 1.5 Mbps of download speeds. Your speeds will be higher or lower depending on how close you are to the telephone exchange.

SIPTelecom's Softphone

Softphone is an add-on service. You need to have a SIP Telecom plan to get the SIP Telecom Softphone.

Download SIP Telecom's Softphone and you can turn any PC or laptop into a full-functioning telephone. You can call anywhere from anywhere, so it's ideal for travelers. The phone call costs are much cheaper so it's also ideal for the average home user too.

SIP Telecom's Softphone is a screen-based interface that works just like your telephone keypad. You can make a call, receive a call, and pick up your voicemails too. And because it uses SIP technology, you get lots of extras, like Caller ID with Name, Call Forwarding, and more.

Easy Setup for Existing SIP Customers and easy to use
The setup is simple. Sign up through your web account. Download the software and load it on to your computer. The dial keypad looks just like a mobile phone face. Just navigate with your mouse and use all the features you want with simple point and click. We do recommend that you buy a good quality headset to get the best audio result possible.

Your SIP Softphone works with:

Pcs, Macs and Laptops

Telephone Features

Telephone features are features that you can activate by using the keypad on your telephone. For instructions on how to use your telephone features please refer to the SIP Telecom Features User Guide . Telephone Features can only be used with the following SIP products: SIP TalkBox and the SIP TalkBox Series 2.

Voice Mail

When you are unable to answer a call, SIP Mail will take a message for you. Record your own greeting to personalise your service.

V-mail

Receive an electronic voicemail notification through your email. Your voicemail message is delivered as a .wav file to your inbox and you simply click on it to hear it. To retrieve messages, either dial in to your SIP Mail account or listen to the sound attachment on your V-mail.

Turbo Dialing

When making a call, you can speed up the time taken to dial a phone number.

Caller ID

When making a call, your phone number will be displayed to the person you are dialing provided they have access to Call Line ID.

Block Caller ID

When making a call, your phone number is sent to the phone of the person you are dialing. You can control sending your phone number by either blocking your number for all calls or by blocking your number on a call by call basis.

Call Waiting

While you are on a call, the call waiting tone (one beep every ten seconds) will advise you of an incoming call waiting to be answered

Call Return

If your telephone has stopped ringing before you have been able to answer it, or if you wish to call the last person you were speaking with, Call Return allows you to automatically dial the last callers' number providing their number has not been blocked from being sent.

Call Line ID

Provided your telephone has a Call line ID display screen, you can identify the number of the person who is calling you before you answer your phone. You will be able to see all caller's telephone numbers unless they have blocked their number from being sent.

Block Last Call

If you do not wish for your last caller to be able to ring your telephone again, you can block the caller's number providing they have not activated caller ID blocking.

Speed Dial

SIP allows you to store up to eight phone numbers for Speed Dialling at the press of two buttons. Make life easy by presetting emergency numbers and frequently dialed numbers.

Block Anonymous Calls

If you do not wish to speak to a caller whose Caller ID information is not available, you can block your phone from these Anonymous callers.

Do Not Disturb

If you do not wish to be disturbed, however require your phone to continue charging on the phone base, Do Not Disturb either gives callers a busy tone or diverts to your voice mail box (if your voice mail is active)

Call Forwarding Unconditional

This service is used to forward all incoming calls to a specific phone number.

Call Forward No Answer

This service is used to forward your incoming calls to a specific phone number when your line has no answer.

Call Forward Busy No Answer

This service is used to forward your incoming calls to a specific phone number when your line is busy and/or has no answer.

Address Screening

This service is used to restrict incoming calls from specific phone numbers that you pre-select.

Address Screening with Redirect

This service is used to redirect incoming calls from specific phone numbers that you pre-select.

Direct Group Dialling

This service is used to forward your incoming calls to multiple phone numbers in sequential order.

Time of Day Routing

This service is used to re-direct incoming calls to a selected phone number based on the day, date, and time of a call.

Time of Day Screening

VoIP (or Voice over Internet Protocol) is a great new way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. SIP converts your phone calls into data that zips through your high-speed Internet connection similar to an email. It comes out the other end just like a regular phone call. Your callers will never know that it's any different since it sounds just like a regular phone call.