WHY SIP IS THE BEST

SIP Telecom is our bundle only premium phone service that delivers: Designed and Developed by Stella Design 2005 Great call rates Savings off your internet billDesigned and Developed by Stella Design 2005 Faster SIP Telecom speeds and double your downloads Now includes our new VoIP phone service, SIP Telecom, absolutely free. At $29.95 per month for line rental and only 18c per local call, you're getting competitive phone rates and all your home communication needs from one convenient provider. Check out our rates page for more information on call charges. SIP Telecom for free! SIP Telecom gives you: Huge savings off your phone bill (like 10¢ local calls) Free calls across the SIP TelecomNet network (includes OzEmail) Free second phone line Premium quality sound Bonus phone features for free! Sign up to SIP Telecom to receive your own unique phone number. That's two phone lines for the price of one - one for the kids and one for you, or, one for business and one for home use. switching is easy Just pick up the phone and call us - we'll handle all the paperwork. Once you're done we'll roll your internet and phone bill into one easy to read bill, saving you head scratching time and helping the environment. the SIP Telecom bundle Our SIP Telecom premium phone service is only available when you bundle with either SIP Telecom or SIP Telecom. It saves you up to $120 on your internet bill and gives you access to faster speeds and double your download quota when bundled with SIP Telecom. Please note that SIP Telecom is not available with SIP Telecom, please refer to the SIP Telecom FAQ for more information. what is SIP Telecom? SIP Telecom uses the Internet to deliver even cheaper call rates (like 10¢ local calls) and free calls to friends and family that use SIP Telecom. SIP Telecom looks, feels and performs just like your ordinary phone except it utilises Voice over Internet Protocol (VoIP) technology to save you more. To use SIP Telecom you simply plug a spare telephone handset into the back of a VoIP/ADSL modem. From then on you use it just as you would a regular phone. If you are still unsure of what SIP Telecom is call us on SIP Telecom and we'll fill you in. what do I need to use SIP Telecom? What you'll need to use SIP Telecom really depends on what hardware you already have at home. If you have a spare telephone handset and do not have a VoIP enabled modem you can do two things: Existing customers can buy an Analogue Telephone Adapter (ATA) device to convert your analogue phone signal to digital, or purchase a VoIP enabled ADSL modem when signing up through our online application. However if you've already got a VoIP enabled modem you can just plug your existing phone into the back and start calling straight away. SIP Telecom works with any SIP Telecom account. For more information on SIP Telecom equipment visit our setup options page or view the SIP Telecom FAQ.

GENERAL INFORMATION ABOUT SIP TELECOM

General Information Q: What is VoIP? VoIP stands for Voice over Internet Protocol. It is a method for taking analog audio signals (like the kind you hear when you talk on the phone), and turning them into digital data that can be transmitted over the Internet. (computer.howstuffworks.com/ip-telephony.htm ). Basically, using VOIP allows you to make calls using the internet (using additional hardware) to phone numbers you would usually call at a reduced cost or in some cases, for free. If you are phoning another person using the same VoIP provider then the call will be totally free. Q: What is SIP Telecom? SIP Telecom is SIP Telecom's state of the art telephone service that allows you to make cut price telephone calls over the Internet using VOIP technology. SIP Telecom converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number. SIP Telecom works in exactly the same way as any other conventional telephone service but with many additional features. Q: What are some advantages of SIP Telecom? - Savings off your regular phone bill - No connection fee applies, you'll only be charged for the calls you make - CD quality sound - Get your family and friends on SIP Telecom and make calls for free - Free basic products including call forwarding, voicemail, three way calling and many more. Q: How do I qualify for SIP Telecom? To be eligible for SIP Telecom you need an SIP Telecombroadband2 plan bundled with SIP Telecom phone. Additional hardware requirements are covered in the equipment section of this FAQ.

MORE TECHNICAL STUFF ABOUT VOIP

Technical - VoIP guide What should you look for in a VoIP provider? -Emergency Services. Ensure your VoIP provider has procedures in place to handle 000 Emergency calls. -No contract. If possible, choose a VoIP plan that doesn't lock you into a fixed-term contract. This leaves you free to change plans if a better deal comes along. -Live technical support.? Ask if you VoIp provider offers technical support, with real people you can speak to if you get stuck (not just an email address). -Australian provider. Choose a VoIP company that is based in Australia, to ensure you are protected by Australian consumer and telecommunications laws. -Voicemail included. If your VoIP provider will include Voicemail in your plan, this will save you a lot compared iwht landline or mobile voicemail. VoIP - coming to a phone near you? Voice over IP (VoIP) makes it possible to route the voice signal over data pipelines normally reserved for internet traffic, instead of over traditional fixed lines. This usually results in lower costs, especially for long-distance calls. Because the internet protocol is a much more efficient way to transmit data than a traditional landline, the cost to the networks is much lower, and they can pass this on to the consumer in the form of lower rates. VoIP is at its most competitive (effectively free) where you, and the person you are calling, are either on the same private network, a broadband connection, or within a local call of your nearest VoIP exchange (point of presence, or POP). What do you need to use VoIP? Home users need a permanent broadband internet connection, such as ADSL, wireless or cable internet. You can then make calls through a normal handset plugged into a special adapter, or directly through your PC using VoIP software. Home users should factor in the costs of maintaining a permanent broadband connection when considering whether VoIP is the best option for them. Corporate users that have an intranet, private network or several branches can reduce their intra-company voice calls using VoIP. The voice calls you would normally make to your colleagues can be carried over the company's network infrastructure, for virtually no incremental cost. Limitations Many users report the sound quality of VoIP calls isn't always as high or consistent as standard calls; somewhat like the small echoes or delays one would experience when making international calls 15-20 years ago. However, this doesn't seem to bother those who are making big savings with VoIP. You should also ask your VoIP provider whether they offer support for 000 Emergency calls and whether their service is available in a blackout. Not all VoIP providers can do this, so keep your landline on, just in case!

ADVANTAGES OF VOIP AND SIP TELECOM

Every business has moved off the dime on VoIP. Some enterprises are rapidly making a full scale commitment to VoIP, while others are - minimally - testing VoIP on a more limited basis. But no matter where your organization falls, it is clear the VoIP will be an issue for you in 2004, and that means you'll soon be at the bargaining table hammering out a services contract for VoIP. And that's where CCMI's Winning Enterprise VoIP Deals audio conference comes in, because the dynamics behind VoIP are radically different compared to traditional telephony deals. We've arranged for Hank Levine and the telecom contract pros at Levine, Blaszak, Block & Boothby, LLP and TechCaliber LLC to take you through the ins-and-outs of VoIP contract negotiations so that you'll make solid decisions and avoid costly mistakes when you use VoIP at your company. When you join Hank and his panelists, Laura McDonald and Joe Schmidt, you'll: Learn how to build into your contract important protection against the regulatory uncertainty surrounding VoIP - remember there are fierce debates on this at both the state and federal levels. Discover how to fashion SLAs that provide remedies against VoIP performance, issues like jitter and echo.because despite what you may hear, VoIP is not yet toll quality. See why interoperability is so important - without it you may find yourself "locked-in" to a single vendor and without any negotiating leverage. Find out if VoIP's highly touted cost savings are real or illusory.and how regulation, or lack of it, plays into those savings. Understand why enterprises are moving to Multi-Protocol Label Switching (MPLS) and IP-VPN, and find out the key advantages for your company. And tons more field tested insights and tips that cut through the noise and hype around VoIP and give you the hard facts you need to know.