MORE ABOUT SIP TELECOM
What is SIP Telecom? A broadband telephone and videophone service like no other SIP Telecom is an affordable and easy-to-use broadband telephone and videophone service. Designed with both residential and business customers in mind, SIP Telecom allows anyone with broadband (high-speed) Internet access to use their regular phone to make UNLIMITED calls to anywhere in the Australia. and Australia for as little as $19.95 per month. SIP Telecom subscribers with videophones can make video calls for as little as $19.95 per month. All SIP Telecom subscribers get world wide UNLIMITED calling to other SIP Telecom subscribers at no extra charge. Calls to non-SIP Telecom international numbers (outside the Australia. and Australia) are charged at a very low per minute rate. Check our international rates. Signing up for SIP Telecom is simple. Setting up and using SIP Telecom is even easier. What are the options? Several residential and business offerings When you subscribe to a SIP Telecom plan using our online store, you will be shipped a broadband phone service adapter (at no extra cost) or a standalone videophone (at a greatly discounted price) depending upon the plan. Along with the equipment, you will receive a 10-digit activation code. SIP Telecom will transfer your existing number or give you a new telephone number from the area code of your choice. SIP Telecom offers several residential and business plans that are feature rich and include unlimited calling options. All plans include more cool features than are available from your old telephone company. Our retailer sellers may offer different packages, including free service months and rebates. How does it work? SIP Telecom routes your calls over the Internet By taking advantage of a technology called VoIP (voice over internet protocol), high-speed Internet connections and SIP's expertise in designing videophones, SIP Telecom is the complete voice and video communication service. SIP Telecom sends all calls to and from you through the broadband phone service adapter or the videophone which then route the calls over the Internet, instead of using the traditional public telephone network. There are no extra numbers to dial, no special instructions and no talking through your computer. Just pick up your phone, hear a dial tone and dial any phone number. Incoming calls ring your phone the same as any traditional phone. To sum it up: with SIP Telecom you make and receive calls as you always have, but we route your calls more efficiently to save you money. Your phone call will have the same quality and your calling experience will be identical to what you have always had. Only your phone bill for local and long distance calling will be a lot less. And there's NO EXTRA CHARGES for features like voicemail, caller ID, call waiting, three-way calling, or long-distance calls to anywhere in the Australia., Australia or to other SIP Telecom subscribers worldwide. What do I need? High-speed Internet access To start enjoying SIP Telecom broadband phone service, you need: A broadband Internet connection such as cable or DSL A home router that allows you to share your Internet connection with multiple computers or Internet devices. (Many home routers cost as little as $30.00 and take just minutes to set up.) A SIP Telecom plan and some hardware (either a broadband phone service adapter or a VideoPhone.)
SIP TELECOM PRODUCTS AND SERVICES
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SIP IS ABOUT PC TO PHONE AND VICE VERSA
If you've heard about the unbelievable rates you can get by using your internet connection to make phone calls, it's time to set the record straight - it's all true. Why should you pay 30 cents for a local call when you could pay 10 cents? And who in their right mind would pay $3 for a call to anywhere in Australia when they could pay just 10 cents? Calls to family and friends in Britain, the US and China probably wouldn't be as rushed if it cost you 3 cents a minute instead of between 21 cents and $1.21 a minute. And you can say goodbye to connection fees.By using the internet to make phone calls, you sidestep the telcos and the calls for which they charge handsomely. You can save a lot of money - but these great deals come with strings.Voice over internet protocol (VoIP) means transmitting voice over the internet, a network originally designed to carry data, and there are a few options. If you just want to talk to your friends free over the internet, Yahoo!, MSN Messenger and Google all offer this. Whack on a headset (earphones and microphone in one) and activate voice-chat. But there are limitations. You can only make PC-to-PC calls, you both need to be online and the other person must be using the same program (Yahoo! Messenger with Voice, for example, won't work with MSN Messenger). One step up from this basic level is a service such as SIP Telecom (which has just been acquired by online auction house eBay for $US4.1 billion, $A5.3 billion) where you can call other SIP Telecom users on their PC free and buy credit to call landlines, mobiles and international numbers from your PC. Luxembourg-based SIP Telecom says 160 million people have downloaded the software phone (softphone) program onto their computers - and at any one time one million to three million of them may be online. In Australia, there are dedicated VoIP providers such as SIP Telecom, MyNetFone, Freshtel, and BroadBand Phone. Some of these offer a softphone for making free calls to others on the same service. Some softphones allow you to call regular numbers from your PC. But to make calls from your regular phone to other numbers via VoIP you will need to invest in some equipment, the cost of which might outweigh the immediate benefit of any savings. To use a regular phone to make VoIP calls, you can buy an analog telephone adaptor that takes your analog voice, converts it into digital packets for the internet, then decodes it at the other end. And, remember, a VoIP call is not secure. Your phone plugs into the palm-sized adaptor, which connects to your router or modem - just pick up the handset and dial. Your computer can be off to make and receive calls. More advanced adaptors will let you plug in a regular phone as well as your incoming phone line. If VoIP becomes unavailable, it diverts to your regular phone service. Adaptors cost between $99 and $229. But even at $99, that's the equivalent of 330 local calls at 30 cents each. And there are some other costs to consider. A dial-up internet connection isn't good enough, so you'll need broadband to make a decent VoIP call. A 512/128 kbps broadband connection will cost about $30 to $60 a month. Be aware that talking over the internet involves uploading and downloading data - if you go over your monthly entitlements, you will be up for extra charges. You will also need a VoIP provider. Some internet service providers are offering their own VoIP services. Check if yours does as some, such as VOIP and SIP Telecom, offer a landline/broadband/VoIP package on one bill. (SIP Telecom and Optus don't yet offer VoIP.) Otherwise, check out one of the dedicated VoIP providers. Try phonechoice.com.au and whirlpool.net.au for suggestions. Next, you will need to choose a VoIP plan and there are several available. A pay-as-you-go plan has no monthly fee and you buy credit as you go. Some plans charge a $9.95 monthly fee that includes a normal incoming phone number to use on your regular phone that is VoIP-connected - it's like having a second line coming into the house. However, if you plan to only make outgoing calls and want to keep your regular line for people to call you, a monthly VoIP plan with your regular landline number (known as a PSTN number) is a waste of money. Some monthly plans include a certain amount of calls, others do not. Some plans have no monthly fee but a "minimum monthly spend" instead, which is the same thing. Make sure you understand the limitations of the plan you choose. As the cost of having a landline has ballooned from $11.65 a month in 1998 to $29.95 a month now, a cheaper phone service is tempting. But don't call your telco to disconnect that high-priced landline just yet. If you have an ADSL connection you access the internet over your phone line: cut the line and you cut the connection. No VoIP provider will tell you to get rid of your landline, in fact most go out of their way to tell you that you shouldn't.Why? One reason is that your provider does not want to be sued if you can't make calls in an emergency. However, if you don't think you'll save much money after paying for two line rentals, VoIP is not for you. What about audio quality? Calls over the internet are subject to a number of factors and this makes it impossible to guarantee any kind of service level - the quality can vary dramatically from call to call. The main problems are sounding like you're outdoors, in a tiled bathroom or in a tunnel. On a particularly bad connection, you will hear your voice feeding back in the handset or a delay between when you finish talking and the other party responds. And if you're downloading something while you make a call, the audio breaks up, making it almost impossible to hear the other person - even with a 512/256 kbps broadband connection.Unlike normal telcos that must meet certain criteria by law under a customer service guarantee or pay compensation, this may not apply to VoIP calls. ISP SIP Telecom says that because it offers lower call costs for its VoIP service, it asks customers to waive their rights to the service guarantee when signing up. This means there is no compensation if the service is unavailable due to the provider. And keep in mind that if you lose power or your internet connection you won't be able to make VoIP calls. Most VoIP providers don't have contracts but they have other ways of locking you in. Some lock their adaptors so that you cannot change the settings to use them on another service, which might be acceptable if you were leasing the box from them but as you buy the unit it should be yours to do with as you wish. It is scandalous that they not only get away with this but charge you a fee to unlock the box! On some services, such as SIP Telecom, you use the adaptor as a regular phone. With others, such as BroadBand Phone, you must dial "0" first. With SIP Telecom, you must dial the country code, area code, then the number. When you use your regular phone to dial a 1300 number, such as a pizza chain, your call is utomatically diverted by the network to your nearest store. When calling from a VoIP service, the origin of the call cannot be determined and so your call could end up anywhere. This also applies when making emergency calls. While some - not all - VoIP services allow you to make 000 calls, the operator might not be able to determine your location. And you can't move your regular landline number over to VoIP. There are about a dozen dedicated VoIP providers on the Australian market and some ISPs are getting in on the act.
FAST CONNECTION SPEED
Business VoIP Provider - Broadband Phone Service. The SIP Telecom hosted VoIP service allows businesses to utilize their existing Internet connections to make phone calls cutting monthly telephone costs by 30% - 80% over traditional phone services. With the SIP Telecom VoIP solution businesses can utilize their current phone system and handsets so there is no need to purchase new phones or upgrade their PBX. All local and long distance calls are included with the service. - Keep your current phone number - Use your existing phone sets or IP phones - Unlimited Local and Long Distance Calling - Cheap International Rates - Hosted PBX with Web Portal - Nationwide Coverage To compare our Business VoIP plans, click here. Business VoIP Service Features The SIP Telecom hosted VoIP solution is full featured and utilizes your current phone system. With four levels of service available, you can choose the right solution for your business And Additional 'A la carte features available. Click here to compare these services. Save Money and Consolidate Services. Your business can expect to cut monthly telephone costs by 30% - 50% by implementing a VoIP solution. The SIP Telecom VoIP solution can utilize your current phone system and your current handsets so there is no need to purchase new phones or upgrade your PBX and all of your local and long distance calls are included with the service. Streamline your organization by consolidating both your internet access and your phone service onto a single bill. By consolidating these services with SIP Telecom your business will benefit from having a single point of contact to manage all of your communications needs, eliminating the finger pointing that occurs when things are not working to your satisfaction. Utilizing the many tools that VoIP from SIP Telecom has to offer will increase your employee's productivity - tools such as Unified Messaging, Ad Hoc Conferencing and much more. With SIP Telecom VoIP service your business will benefit from both short term and long term cost savings. Your business will further be able to save money by consolidating expenditures and support resources with a single vendor while converging both your voice and data networks reducing your total support overhead. Increase productivity through communication capabilities, lower equipment costs and lower maintenance and administration costs. What is Voice Over IP? Voice over IP (VoIP) is a technology that allows businesses to utilize their existing Internet connections to make phone calls as opposed to using traditional phone lines. Ten years in the making and businesses today are able to expect the same level of uptime and call quality that VoIP has to offer. Until recently, small to medium sized businesses found it difficult to invest in phone (PBX) systems because of the astronomical start up costs and on going monthly maintenance fees. With a Hosted VoIP solution from SIP Telecom, businesses are able to get all of the same features that an enterprise PBX has to offer but at a fraction of the cost. In fact, your business can get all of the same features and functionality of a corporate PBX, without spending money on a new phone system.
